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Managing a trip
What is the Trips Dashboard?
How do I cancel a trip?
Can I cancel or modify a booking?
Communicating with your roommate
How does Roost's Messaging System work?
How do I contact my roommate?
Check-in and checkout
How do I check into my hotel?
What do I need to bring to check in?
What should I do if I'm having trouble checking in?
How do I check out of my hotel?
What if I need to request an early/late check-in or checkout time?
Incidentals, extra charges, and hotel rules
What are incidentals and extra charges and who pays for them?
What are the bed/sleeping arrangements?
What are Roost's rules?
Can I bring other people into the room?
What if I have a special request about my room type or sleeping arrangement?
Can I bring my pet?
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